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Review Keywords Analysis

US / AZ / Phoenix
Virginia Auto Service photo
Virginia Auto Service photo
Virginia Auto Service photo

Virginia Auto Service

Address: 386 E Virginia Ave, Phoenix, AZ 85004, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Oil Change Standard Oil Change $25 - $40 Call to Book
Oil and Filter Replacement $30 - $45 Call to Book
Full Synthetic Oil Change $60 - $75 Call to Book
Brake Services Brake Pad Replacement $150 - $250 Call to Book
Brake Fluid Change $70 - $100 Call to Book
Full Brake Inspection $50 - $75 Call to Book
Vehicle Inspections Comprehensive Vehicle Inspection $90 - $150 Call to Book
Pre-Purchase Inspection $100 - $200 Call to Book
Emission Testing $25 - $50 Call to Book
AC Services AC Recharge $100 - $150 Call to Book
AC Leak Repair $200 - $300 Call to Book
Complete AC System Inspection $75 - $125 Call to Book
Engine Diagnostics Check Engine Light Diagnostic $80 - $120 Call to Book
Compression Test $100 - $150 Call to Book
Engine Performance Inspection $150 - $200 Call to Book
Transmission Services Transmission Fluid Change $120 - $180 Call to Book
Transmission Diagnostic $100 - $150 Call to Book
Clutch Replacement $400 - $800 Call to Book
Tire Services Tire Rotation $20 - $40 Call to Book
Tire Balancing $30 - $60 Call to Book
New Tire Installation $100 - $200 Call to Book
Maintenance Services Fluids Change (Engine Oil Call to Book
Brake Fluid Call to Book
etc.) $100 - $200 Call to Book
Filter Replacement $20 - $50 Call to Book
Belt & Hose Inspection $30 - $60 Call to Book
Carbon Cleaning Intake Carbon Cleaning $150 - $300 Call to Book
Fuel System Cleaning $100 - $200 Call to Book
Thorough Engine Cleaning $200 - $400 Call to Book

What people love

From reviews
Knowledgeable staff Fast turnaround Excellent customer service Courteous staff Comprehensive inspections Affordable prices Honest recommendations Timely repairs Great communication Friendly service

About this business

Virginia Auto Service is conveniently situated at the corner of Virginia and 7th Street. This store has been in the same place for more than 25 years. When the official facts all line up like a treasure map, I feel the hairs on the back of my neck stand on end, almost like I am visiting the site for the first time. It was here that a World War II vet opened up an auto repair store. This old corner was full of his energy fixing and repairing Phoenix cars for more than 25 years. But it was not meant to be like that. The old man sold the store, which was later sold several times between the 80’s and early 90’s, leaving it abandoned and crumbling down for 20 years. Matt Allen, a Virginia-raised young mechanic, had made Phoenix his home and was looking for his toolkit for a while. The man, who had learned the trade in Virginia, felt a familiar sense of satisfaction whenever he fixed a car, and he wanted to share that joy with others. When he saw an old, abandoned shop at the corner of Virginia and 7th Street in Phoenix, he realized it was time to start living the dream of opening his repair shop. Virginia Auto Service was born.

Reviews Summary

Virginia Auto's reviews describe the owner, Robert Gleen and Michelle, as excellent and skilled with a perfect customer relationship. Their honesty, professionalism, and the shop's comprehensive vehicle inspections continually attract praises. Consumers stated that the service center gave useful advice without unneeded changes. They also approved of the way the shop identifies what is needed and provides honest estimates, which further solidified their trust. The team was prompt and delivered superior work, which has made most of the clients permanent. The patrons also felt valued because they received unexpected yet pleasing deals on numerous occasions. The business approach is honest and transparent and invests in customer relationships to create lifelong customer service. Local customers now see the shop as the only trustworthy alternative for their vehicle maintenance and repairs. Clientele Cindy rated them as the best decision for a problem she thought was unresolvable. However, Virginia Auto's great customer service is suitable for helping fix the issue and guiding customers appropriately.

Frequently asked questions

7 questions
What do Virginia Auto Service clients say about the work?
Clients frequently praise the team for their excellent customer service, honesty, and thorough inspections. Reviewers highlight the staff's ability to communicate effectively and provide timely updates on repairs, making customers feel valued and informed throughout the process.
Does Virginia Auto Service handle AC repairs in Phoenix, and what do customers say about their service?
Yes, they offer AC services including AC recharge, leak repair, and complete system inspections. Customers have noted their quick turnaround for AC issues and appreciated the detailed explanations of problems, enhancing their trust in the service provided.
What types of vehicle inspections does Virginia Auto Service provide?
They offer comprehensive vehicle inspections, pre-purchase inspections, and emission testing. This thorough approach helps ensure vehicles are safe and compliant, which many customers have found reassuring when considering used car purchases.
Can I get an oil change at Virginia Auto Service, and what do reviews say about their efficiency?
Yes, they provide various oil change services, including standard oil changes and full synthetic oil changes. Reviewers often mention the fast service and complimentary vehicle inspections, highlighting their efficiency and thoroughness during routine maintenance.
What are the hours of operation for Virginia Auto Service?
Their hours are as follows: Monday: 7:30 AM-6:00 PM, Tuesday: 7:30 AM-6:00 PM, Wednesday: 7:30 AM-6:00 PM, Thursday: 7:30 AM-6:00 PM, Friday: 7:30 AM-6:00 PM, Saturday: Closed, Sunday: Closed.
Who owns Virginia Auto Service, and what is their background?
The shop is owned by Matt Allen, a mechanic who has a passion for automobiles. He revitalized the long-standing auto shop in Phoenix, which has been part of the community for over 25 years, emphasizing a commitment to quality service.
Where is Virginia Auto Service located?
386 E Virginia Ave, Phoenix, AZ 85004, USA

Location & directions

Phoenix, Arizona
Virginia Auto Service
Car Repair
Address
386 E Virginia Ave, Phoenix, AZ 85004, USA
Hours
Closed Now
Virginia Auto Service Reviews · 4.6 average
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