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  3. Victorville
Walter Clark Legal Group

Walter Clark Legal Group

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Open  00:00-23:59 now
12138 Industrial Blvd STE 230, Victorville, CA 92392, USA Get Directions
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ABOUT   Services Excellence Summary

For more than three decades, the Walter Clark Legal Group has been serving Coachella Valley residents in personal injury law and wrongful death cases, achieving a 95% success rate. Walter Clark has received certification from the National Board of Trial Advocacy and the American Board of Trial Advocates. Our personal injury lawyers can handle car accidents, slip-and-fall cases, wrongful death, dog bites, and other injuries. Following a crash, the insurance company may contact you. Don't sign any paperwork from the insurer until you've spoken with an auto accident lawyer in Coachella Valley. You may inadvertently give up the right to receive compensation in the future.

 

SUMMARY   Reviews Summary

Walter Clark reviews show significant satisfaction from the company's client base. The legal team gets so many positive recommendations mainly because of their professionalism and customer service. The customer service gets enormous praise. They keep clients informed during the case. The case managers like Mimi and Sylvia communicate well which helps to keep the process straightforward. They make the clients believe that they represent their interests in the best way possible. The team make handling the legal suits more comfortable for the customer. They make many of the customers feel that they deserve what they get from the law. And they have been recommended by the clients. Such a fully satisfied client base is a competitive advantage to the firm. Walter has been successful in maintaining customer satisfaction. And they have been successful in ensuring that the customers are fully satisfied with their services. Most of the clients have said that they would recommend their friends and family to the firm. And this helps to increase the firm's potential market. Moreover, there were some critical comments. Some customers expressed their dissatisfaction with the service. One customer said that they were not compatible with their case manager. But they are not that many. This shows that most of the clients have been served well by the firm, and they have been satisfied with the services most of the time. The firm has shown that they have the potential to grow in the industry. Only a few of the customers express their dissatisfaction with the service they get from the company. The firm's customer service representatives are said to be knowledgeable and helpful by most. Walter should, however, work on those issues that come out to make sure that the customers are fully satisfied. Customer satisfaction is linked to customer loyalty. Walter has employed Customer Relationship Management, which is most likely the reason for the customer satisfaction. And excellent customer satisfaction means that a customer will likely buy the product again and will also likely make referrals. Such a customer can also become a lifelong customer, which increases the profitability of the firm. Walter has been successful in this and should continue using the same strategy. It is clear that the customer’s satisfaction is crucial for every firm to grow.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (22)
highly recommend ... (4)
questions were a ... (3)
recommended (3)
very responsive (2)
helpful and know ... (2)
extremely profes ... (2)
highly recommend ... (2)
helped me (2)
kept me informed ... (2)
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Cons
rude (1)
expensive (1)
unprofessional (1)
horrible (1)

Walter Clark Legal Group Reviews: 56. Average Rating: 4.6

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