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Review Keywords Analysis

IA Motors photo
IA Motors photo
IA Motors photo
IA Motors photo
IA Motors photo

IA Motors

Address: 2801 SE 14th St, Des Moines, IA 50320, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales Financing Assistance $10 - $20 Call to Book
Warranty Options $200 - $500 Call to Book
New Vehicle Purchase $15,000 - $30,000 Call to Book
Vehicle Repair Services Exhaust Repair $100 - $300 Call to Book
Electrical Repair $50 - $150 Call to Book
Warranty Repairs $0 - $100 Call to Book
Customer Service Post-Sale Support $0 Call to Book
Appointment Scheduling $0 Call to Book
Finance Consultation $0 - $50 Call to Book

About this business

Located in Des Moines, IA Motors provides guaranteed financing, instant loan approval, down payments of *$399, and a 90-day or 5000-mile full powertrain warranty. Our professional team will enable you to find the right car for your needs, whether you're looking for a pre-owned car, truck, SUV, or van. Our friendly team is here to help you find a top-quality used vehicle. IA Motors offers a wide variety of vehicles at the best price, and our aim is to make the process of purchasing a car as smooth as possible.

Reviews Summary

Reviews highlight the customer satisfaction and emphasize the outstanding customer service at the dealership. Many customers appreciate the efficiency and speed of the car buying process, as well as the high level of service. Customers are also extremely pleased with the quality of service they received. Many reviewers emphasized the excellent customer service and quality of the cars. Many reported that the dealer was patient with them and answered all the questions, no matter how many they had. Some customers mentioned they had bad credit or were rebuilding their credit, and that the dealer helped them get the financing they needed. One reviewer said, "After he helped me, I felt respected and valued." This suggests that this is a top priority for the dealer. Other customers expressed how the dealer went the extra mile for them and made themselves available even outside of office hours. There were comments about how the service was quick and friendly. One reviewer said, "She made me feel like I was her only customer." This feedback suggests that the dealer made it a priority to give each customer personalized service. The employees' names were also mentioned in several of the reviews. One customer liked a specific salesperson, writing, "He was always helpful and never made me feel pressured." This suggests that the employees had an excellent customer service attitude. It is essential that he is some customers mentioned they had bad credit or were rebuilding their credit. One customer wrote, "they treated me like I wasn't just a number," showing that they felt listened to and understood. Most of the feedback indicates that the dealer was dedicated to putting the customer first and creating an excellent experience. One reviewer said, "I look forward to returning in the future," which suggests they would recommend the dealer to a friend. Overall, the reviews indicate that the dealer is customer-focused and provides a high-quality experience, which is likely to result in positive word-of-mouth.

Frequently asked questions

7 questions
What do IA Motors clients say about their experience with the staff?
Customers frequently praise the friendly and helpful staff, particularly Mark and Alena, for their excellent service and support throughout the vehicle purchasing process. Many highlight their professionalism and willingness to assist, especially for first-time buyers.
Does IA Motors offer any warranties with their vehicles?
Yes, IA Motors provides a 90-day or 5000-mile full powertrain warranty on their vehicles, ensuring peace of mind for buyers regarding the reliability of their purchase.
Can I get financing assistance at IA Motors, and how do customers feel about the process?
IA Motors offers financing assistance, and many customers report a smooth and quick approval process, often securing loans on the same day, even with challenging credit situations.
What types of vehicles can I find at IA Motors?
IA Motors specializes in pre-owned vehicles, offering a variety of options including cars, trucks, SUVs, and vans, ensuring a wide selection for customers looking for quality used vehicles.
Does IA Motors provide post-sale support for customers?
Yes, IA Motors offers post-sale support, ensuring that customers have assistance even after their vehicle purchase, which many reviewers appreciate as part of their overall experience.
What repair services does IA Motors offer for their vehicles?
IA Motors provides vehicle repair services, including exhaust repair, electrical repair, and warranty repairs, in addition to their vehicle sales and financing assistance.
Where is IA Motors located?
2801 SE 14th St, Des Moines, IA 50320, USA

Location & directions

Des Moines, Iowa
IA Motors
Used Car Dealer
Address
2801 SE 14th St, Des Moines, IA 50320, USA
Hours
Closed Now
IA Motors Reviews · 4.4 average
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