Reliable Gerald Auto Group provides competitive rates and terms on our extensive inventory of pre-owned and new trucks, cars, and SUVs. If you need a collision center, you hold high standards. We like exceeding those expectations. For more than 35 years, Gerald Auto Group has proudly served Naperville, Illinois, and the surrounding communities. Whether it is fixing a vehicle or adding a new one to your family, we are here. Our skilled automotive technicians and vehicle professionals aim to guarantee you have an excellent experience every time.
In general, customers have commended the dealership with a spotlight on Ehab's excellent informative and honest sales skills. Their service center also received 5-star reviews. Fast repairs, clean, and respectful staff are what most customers say are key attractions on the service site. The reviews have noted some complaints - but the most popular are about some damage during service or time delays. Gerald Collision Center in Naperville received an emotional review. The company supported a customer whose brand new car had extensive damage and needed the patience to get the insurance to break up. They embodied customer service and the culture of good people sometimes in business. The remaining reviews detail good car buying experiences, which suggest that a dealership is right if you're looking for a car (and auto repair). The general consensus is that the dealership is top-rated in all departments, but the insurance aspect was brought up but reviewed positively. The customer always notes how nice people are and how well they are treated, in this case highlighting the meaningful priority and professionalism in helping with the service needs of your car.
