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US / MI / Lansing
Empire Motors of Lansing photo
Empire Motors of Lansing photo
Empire Motors of Lansing photo
Empire Motors of Lansing photo

Empire Motors of Lansing

Address: 6272 S Martin Luther King Jr Blvd, Lansing, MI 48911, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales Used Car Sales $10,000 - $20,000 Call to Book
Trade-Ins $5,000 - $15,000 Call to Book
Financing Options $0 - $1,500 Call to Book
Customer Service Personal Assistance $0 - $100 Call to Book
After-Sales Support $0 - $200 Call to Book
Referral Program $0 - $100 Call to Book
Maintenance and Repairs Basic Maintenance $50 - $150 Call to Book
Repairs $100 - $1,000 Call to Book
Safety Inspections $30 - $100 Call to Book

What people love

From reviews
Fair pricing Friendly staff Smooth buying experience Customer satisfaction Variety of vehicles Helpful staff Patience with customers Great experience Working with customers Quick approvals

About this business

At Empire Motors LLC of Lansing, we are devoted to our vehicles and clients. Every individual represents much more than just a sale. They pave a way for us to have a long-lasting relationship with the client and the community. We are committed to having the best customers, so we offer free warranty with our vehicles. Our mission is to assist people in finding a product that meets their requirements, budget, and expectations. Our dealer is prepared to perform a transaction with you at any time. We offer the lowest prices, and we are always available. Please call our Sales Team for more details or to set up an appointment. If you have any questions, please include the following information in your email: Your name, the vehicle you are interested in, and your best contact information so that we can respond to you as soon as possible during business hours. We appreciate you coming by, and we look forward to seeing you.

Reviews Summary

Empire Motors reviews are overwhelmingly positive. At the center of these are testimonials noting a fantastic customer experience and this is thanks to the friendly and welcoming staff. One customer shared how the dealer made their first-time car acquisition a great memory. Employees like Kelly and Tom are among those who are treasured most by customers, and the impression is that the dealership is more than a business but a family. The welcoming atmosphere is interwoven with the feeling that one is in a safe place. For those worried or anxious, this can be an ideal choice. A customer shared that they hadn't purchased a vehicle in 25 years and were worried regarding the process. The service provided by Empire Motors made them feel safe. Other customer service aspects also come out in customer reviews. One customer noted that Empire Motors was about the customer. The Empire team was on their side, not against them. The boss himself looks into customer interactions. The quality of used cars and affordable pricing is another strength. Empire Motors is recommended to people looking for quality used cars at a good price. The appreciation for the dealers is immense, and they are considered to be one of the best dealers in town. Many people have referred their family, friends, and colleagues based on the excellent experience and pricing. Empire is highly recommended by these people for used cars in Lansing. Profitability is their foundation, but customer satisfaction is their motto. Customer satisfaction comes first, and it reflects the dealers' dedication to their careers. The customer is happy, so another car cannot be purchased from another dealer for most clients. Empire Motors is highly recommended for those looking for used cars and good customer service.

Frequently asked questions

7 questions
What do Empire Motors of Lansing clients say about the work?
Reviewers frequently praise the friendly and helpful staff, particularly mentioning Kelly, Krystal, and Thom for their exceptional service. Customers appreciate the smooth buying process and the team's dedication to ensuring satisfaction, often feeling a sense of family during their experience.
Can I get financing options when purchasing a used car from Empire Motors?
Yes, they offer financing options as part of their vehicle sales services, ensuring customers can find a vehicle that fits their budget and needs.
Does Empire Motors provide after-sales support for customers?
Yes, they offer after-sales support as part of their customer service, helping ensure that customers are satisfied with their purchases long after the sale.
How does Empire Motors handle trade-ins when buying a used car?
They accept trade-ins as part of their vehicle sales services, allowing customers to trade in their current vehicles when purchasing a used car.
What maintenance services does Empire Motors of Lansing offer?
Empire Motors provides basic maintenance, repairs, and safety inspections as part of their maintenance and repairs services, ensuring vehicles remain in good condition post-purchase.
Who can I contact at Empire Motors if I have questions about a vehicle?
You can contact their sales team directly for inquiries about specific vehicles, and it's helpful to include your name, the vehicle of interest, and your contact information for a prompt response.
Where is Empire Motors of Lansing located?
6272 S Martin Luther King Jr Blvd, Lansing, MI 48911, USA

Location & directions

Lansing, Michigan
Empire Motors of Lansing
Used Car Dealer
Address
6272 S Martin Luther King Jr Blvd, Lansing, MI 48911, USA
Hours
Closed Now
Empire Motors of Lansing Reviews · 4.1 average
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