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  1. US
  2. MI
  3. Lansing
Empire Motors of Lansing

Empire Motors of Lansing

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6272 S Martin Luther King Jr Blvd, Lansing, MI 48911, USA Get Directions
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ABOUT   Services Excellence Summary

At Empire Motors LLC of Lansing, we are devoted to our vehicles and clients. Every individual represents much more than just a sale. They pave a way for us to have a long-lasting relationship with the client and the community. We are committed to having the best customers, so we offer free warranty with our vehicles. Our mission is to assist people in finding a product that meets their requirements, budget, and expectations. Our dealer is prepared to perform a transaction with you at any time. We offer the lowest prices, and we are always available. Please call our Sales Team for more details or to set up an appointment. If you have any questions, please include the following information in your email: Your name, the vehicle you are interested in, and your best contact information so that we can respond to you as soon as possible during business hours. We appreciate you coming by, and we look forward to seeing you.

 

SUMMARY   Reviews Summary

Empire Motors reviews are overwhelmingly positive. At the center of these are testimonials noting a fantastic customer experience and this is thanks to the friendly and welcoming staff. One customer shared how the dealer made their first-time car acquisition a great memory. Employees like Kelly and Tom are among those who are treasured most by customers, and the impression is that the dealership is more than a business but a family. The welcoming atmosphere is interwoven with the feeling that one is in a safe place. For those worried or anxious, this can be an ideal choice. A customer shared that they hadn't purchased a vehicle in 25 years and were worried regarding the process. The service provided by Empire Motors made them feel safe. Other customer service aspects also come out in customer reviews. One customer noted that Empire Motors was about the customer. The Empire team was on their side, not against them. The boss himself looks into customer interactions. The quality of used cars and affordable pricing is another strength. Empire Motors is recommended to people looking for quality used cars at a good price. The appreciation for the dealers is immense, and they are considered to be one of the best dealers in town. Many people have referred their family, friends, and colleagues based on the excellent experience and pricing. Empire is highly recommended by these people for used cars in Lansing. Profitability is their foundation, but customer satisfaction is their motto. Customer satisfaction comes first, and it reflects the dealers' dedication to their careers. The customer is happy, so another car cannot be purchased from another dealer for most clients. Empire Motors is highly recommended for those looking for used cars and good customer service.

 

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Pros & Cons

PROS
recommend (15)
great service (7)
highly recommend ... (7)
helped me (6)
fair price (4)
great experience ... (3)
good people (3)
very friendly (3)
great place (3)
great price (3)
Load more
Cons
they took advant ... (1)
not very helpful ... (1)
would not recomm ... (1)
not recommend (1)

Empire Motors of Lansing Reviews: 102. Average Rating: 4.1

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