In 2003, Rod Bickel founded the service-oriented cycle shop that became Bike the Planet. This store was formerly R.B.'s Cyclery. Mel Clark is the owner. He joined Rod in 2010 and was his senior mechanic until he and his wife Louise purchased the company in 2013. The store will continue to provide Cannondale, Felt, and Marin bikes. The store began with road and triathlon bikes when Mel was the owner. However, Mel has broadened the offerings to include comfort and lifestyle bikes, as well as mountain bikes for a wide range of prices. BTPM also offers outstanding repair and service for all bike models and a selection of accessories. The store's friendly and expert technicians will evaluate your bike before proceeding with any repairs. One of our trained technicians will provide you with an honest estimate and have you back on the road quickly. Our Bicycle wheel to wheels service is here for your needs. From minor maintenance to overhauls, Bicycle the Planet can help you get your bike fixed and back on the road as quickly as possible. Although walk-ins are welcome, scheduling repairs at the store is the fastest way to get them fixed.
Reviews Summary
Bike the Planet is highly recommended to have great customer service, staff interactions and services. The customers leave reviews that highlight their more than satisfactory experiences. In addition to being welcoming and friendly, the staff. notably Mel, are knowledgeable and informative, providing new bike insights or accessories to purchase without being pushy. One review indicated that they had gotten an old bike that they wanted to update, and when they got to the shop, the staff was super friendly and they very welcomed. Other reviews say that the shop possesses the rare ability to make the shopping experience enjoyable and stress-free. The summary is that Bike the Planet is recommended if you need a store where you can buy a bike comfortably. Everyone needs to remember that buying a bike isn't just buying from any bike shop but having the best experience that is hard to come by. A+ business, tremendous customer service, I highly recommend.
Frequently asked questions
7 questions
What do Bike the Planet clients say about the work?
Customers frequently praise the knowledgeable staff, particularly Mel, for their expertise and friendly service. Many highlight the team's ability to handle repairs efficiently and their willingness to help with bike purchases and adjustments, creating a welcoming atmosphere.
Does Bike the Planet offer bicycle repairs in Memphis, and how do customers feel about their service?
Yes, they offer bicycle repairs including tune-ups, brake adjustments, and flat tire repair. Reviewers often commend their fast service and the thoroughness of their repairs, noting that the technicians are professional and attentive to detail.
What types of bicycles can I buy at Bike the Planet?
Bike the Planet sells a variety of bicycles, including mountain bikes, road bikes, and hybrid bikes. They also maintain a selection of well-known brands like Cannondale, Felt, and Marin, catering to different riding styles and preferences.
What hours is Bike the Planet open for business?
Bike the Planet operates during the following hours: Monday: Closed | Tuesday: 11:00 AM - 6:00 PM | Wednesday: 11:00 AM - 6:00 PM | Thursday: 11:00 AM - 6:00 PM | Friday: 11:00 AM - 6:00 PM | Saturday: 11:00 AM - 6:00 PM | Sunday: Closed.
Can I find bicycle accessories at Bike the Planet, and what do customers say about their selection?
Yes, they offer a range of bicycle accessories, including helmets, bike racks, and cycling clothing. Customers appreciate the variety available and often mention the helpfulness of the staff in recommending suitable products.
Who owns Bike the Planet and what is their experience in the bicycle industry?
Mel Clark, who previously worked as a senior mechanic, is the current owner. He and his wife Louise purchased the shop in 2013, bringing years of experience in bicycle repair and sales, ensuring knowledgeable service for customers.