×

Review Keywords Analysis

US / TX / Austin
Rack Attack Austin - formerly Rack Outfitters photo
Rack Attack Austin - formerly Rack Outfitters photo
Rack Attack Austin - formerly Rack Outfitters photo
Rack Attack Austin - formerly Rack Outfitters photo
Rack Attack Austin - formerly Rack Outfitters photo

Rack Attack Austin - formerly Rack Outfitters

Address: 6006 E Ben White Blvd #300, Austin, TX 78741, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Bike Racks Installation $50 - $100 Call to Book
Sales $150 - $300 Call to Book
Maintenance $20 - $50 Call to Book
Roof Racks Installation $50 - $100 Call to Book
Sales $150 - $400 Call to Book
Accessory Installation $20 - $70 Call to Book
Cargo Carriers Sales $200 - $450 Call to Book
Installation $50 - $100 Call to Book
Maintenance $20 - $50 Call to Book
Hitch Installations Installation $100 - $200 Call to Book
Sales $200 - $500 Call to Book
Accessory Installation $30 - $80 Call to Book
Custom Racks Design Consultation $40 - $80 Call to Book
Manufacturing $300 - $600 Call to Book
Installation $100 - $200 Call to Book

What people love

From reviews
Customer service Helpful staff Knowledgeable staff Expert installation Friendly atmosphere Quick assistance Great product selection Efficient service Fair pricing Pro tips

About this business

The company initially opened its doors in 1996, and today, it has sold more than 1 million racks. We have several locations in North America. We also have the largest inventory of roof and bike racks, cargo boxes, kayak racks, and rooftop tents. Also, we install all the racks and trailer hitches at all online locations. We also do custom installations in all the vehicles, and price matching is available. Our rack specialists ensure you have a perfect fit, and we provide a lifetime warranty. Rack Outfitters previously traded under the name Rack Attack. It was a single outlet established in 1996 and has since become the leading company in North America that supplies racks for vehicles. Our online customers can enjoy free shipping within 24 hours to your homestead. If you are near our stores, you can visit them for a lifetime installation of what you have already purchased. Those who go to our stores prefer the factory-style installations. Rack Outfitters has over 1 million happy customers. Banyan Capital Partners, Rack Attack Management, and Founder’s Original Company bought the business in 2017. Banyan Capital Partners, a Canadian-based private equity company, invests in middle market companies in North America. Banyan is a generalist company that works as a partner with the owners and partners to provide full or partial access to liquidity and all future gains to take their businesses to the next level. Banyan Capital Partners is a member of Connor, Clark & Lunn Financial Group, a multinational asset management firm where its competing affiliate companies manage about $71 billion of assets. . www.banyancapitalpartners.com

Reviews Summary

Customers had an exceptional experience at Rack Attack Austin. They acknowledge the excellent customer service provided by dedicated employees like Brayan. These employees are helpful, knowledgeable, and eager to assist, offering guidance, pro-tips for installation, and straightforward explanations on which racks will be a good fit for which vehicle. The customers felt welcomed and valued from the moment they walked in. The employees were patient and willing to experiment, even if it didn't end in a purchase. Some customers recommend bringing the car and bike to test different racks to ascertain the best fit. The business is praised for being customer-oriented, building relationships before making sales. Clients admire the low-cost, high-quality products available—an excellent place to visit for bike racks and truck accessories. The positive reviews seem to suggest that Rack Attack Austin has a strong client-first principle.

Frequently asked questions

7 questions
What do Rack Attack Austin clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning Brayan and Jay for their helpfulness and expertise. Reviewers highlight the team's ability to provide excellent advice and efficient installation, making the overall experience positive and satisfying.
Does Rack Attack Austin offer a warranty for their products?
Yes, Rack Attack Austin provides a lifetime warranty on their products. This assurance reflects their commitment to quality and customer satisfaction, as noted in customer feedback.
Can I get a custom rack designed and installed at Rack Attack Austin?
Absolutely! They offer custom racks with services that include design consultation, manufacturing, and installation. This ensures that your specific vehicle needs are met with precision.
Does Rack Attack Austin install roof racks and what services do they provide?
Yes, they install roof racks and provide a range of services including installation, sales, and accessory installation. Their expertise ensures you receive the right fit for your vehicle.
How does Rack Attack Austin handle bike rack installations?
Rack Attack Austin offers bike rack installation services along with sales and maintenance. Their specialists ensure that each installation is tailored to the customer's vehicle for optimal performance.
Can I expect quick service at Rack Attack Austin?
Yes, many customers have noted the prompt service, often completing installations within a short timeframe. Reviewers appreciate the efficiency and professionalism of the staff during their visits.
Where is Rack Attack Austin - formerly Rack Outfitters located?
6006 E Ben White Blvd #300, Austin, TX 78741, USA

Location & directions

Austin, Texas
Rack Attack Austin - formerly Rack Outfitters
Camping Store
Address
6006 E Ben White Blvd #300, Austin, TX 78741, USA
Hours
Open 10:00 AM - 6:00 PM
Rack Attack Austin - formerly Rack Outfitters Reviews · 4.5 average
0 Reviews
G Google 100

No Reviews Found

Alternatives to Rack Attack Austin - formerly Rack Outfitters

See all Top Camping stores in Austin →