Great customer serviceWilling to work with youFamily businessFair pricingMultiple vehicle purchasesHelpful staffFriendly staffQuality vehiclesNo pressure to buyKnowledgeable staff
About this business
At Billy's Auto Sales Ltd., we are glad to receive you to a car "mecca" in Lubbock. This is a family-based dealership run by three generations of local entrepreneurs, and our dream is to transform your automobile buying experience into a happy moment for you and your family. For over 50 years, Billy's Auto Sales Ltd. has sold to families and individuals, and amidst all these sales, we have always maintained our commitment to your family's welfare. We care about you and yours. We take pride in our used vehicles here at Billy's Auto Sales Ltd. and devote ourselves to our customers. These satisfied customers serve as a testimony to this. We make sure your vehicle buying experience is as enjoyable as possible by having a dedicated staff. This may be your first or several purchases, and we will be there for you. Navigate Billy's Auto Sales Ltd.'s online showroom to see the available inventory. You will get a detailed description of each vehicle, as well as a photo gallery. There are also convenient methods to reach out for further information. Our physical address is 1645 19th St, and we are available via phone. Our website is user-friendly and provides service hours, driving directions and contact possibilities.
Reviews Summary
Billy’s Auto is perceived well in the reviews. The dealership's customers commended their reliability and best classic cars to buy. It attracts returnees such that someone even commented that for five years. The customer’s cars still work effectively, underlining the consistency of the service offered. There have been financial difficulties. However, the company always works with a customer, hardly directing people to “repo” their cars. The service received at Billy’s Auto is both personalized and professional. Their sharing is more of a family, making it more comfortable for singles to invest in their products. The company is highly recommended for people in need of quality cars. The sales representatives are witty and ensure the entire sales process is crystal clear, most notably in the process of bargaining. The customer appreciates this, claiming that they will seek the salesperson during a second purchase of Billy’s Auto cars. This offers the company vital free marketing from customers. Therefore, Billy’s Auto is the best place for people to buy used cars.
Frequently asked questions
7 questions
What do Billy's Auto Sales Ltd clients say about their experience?
Clients frequently mention the friendly staff and the family-like atmosphere. Many reviewers appreciate the helpfulness of the team, particularly noting their patience and willingness to work with customers on their needs, making the buying process enjoyable.
Does Billy's Auto Sales Ltd offer financing options for used cars?
Yes, they provide financing options as part of their vehicle sales services, ensuring that customers can find suitable payment plans to fit their budget.
What services does Billy's Auto Sales Ltd provide?
They offer a range of services including vehicle sales (used cars, financing options, trade-in services), vehicle repairs (basic maintenance, major repairs, inspection services), and customer support (finance consultation, warranty information, post-purchase service).
What are the hours of operation for Billy's Auto Sales Ltd?
Their hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 7:00 PM, Sunday: Closed.
Can I trade in my vehicle at Billy's Auto Sales Ltd?
Yes, they offer trade-in services as part of their vehicle sales, allowing customers to trade in their current vehicles when purchasing a used car.
How does Billy's Auto Sales Ltd handle customer support after purchase?
They provide post-purchase service, which varies based on individual needs, ensuring customers receive assistance even after completing their purchase.