Pollard Used Cars
Hours:
Closed Now
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Address: 4101 Avenue Q, Lubbock, TX 79412, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
We are here at Pollard Used Cars, located at 4101 Avenue Q, Lubbock TX! We want to help you find your next car, SUV, or truck! You can choose from a large selection of vehicles, as well as Pre-Owned Sales and Financing. Come to Pollard Used Cars and test drive the car you have been dreaming about. We have a great deal ready for you today!
We offer a range of facilities for you to relax in while your car is being serviced or while you are browsing for parts. Take a look at the new cars we have for sale and stop by for a test drive! Come see us at Pollard Used Cars today and take a peek at what we have to offer. We have a large inventory of both used and new automobiles and offer great customer service and auto maintenance.
Reviews Summary
The reviews reveal that Pollard Friendly Ford has a very successful sales team rated high by customers. They praise specific sales representatives, including Jordan M, Jeronimo, and David. Customers mention the sales staff's listening skills, friendliness, and professionalism. Many customers are happy with the deals they obtained and the lack of pressure during the purchase. The reviews praise the focus on helping customers and easing their stress throughout the process. Finaancing is another area that customers are satisfied with, feeling like the payment options are fairv. The reviews show that several customers plan to return to the dealership. The reviews' recurring themes are genuine care and helpful attitude exhibited by the dealership's staff.
Frequently asked questions
7 questionsWhat do clients say about the customer service at Pollard Used Cars?
Reviewers consistently praise the friendly and accommodating staff, highlighting individuals like Jesus and Tristan for their professionalism and helpfulness. Many customers appreciate the no-pressure environment, making their car-buying experience less stressful.
Does Pollard Used Cars offer financing assistance, and what do customers think about it?
Yes, they provide financing assistance, including loan approval support and payment plan consultations. Customers have reported positive experiences, noting that the team helps navigate credit hurdles effectively, making financing accessible and straightforward.
What services does Pollard Used Cars provide?
Pollard Used Cars offers a range of services: New Car Sales, Used Car Sales, Trade-In Services, Consultation, Post-Sale Support, Vehicle Maintenance Advice, Loan Approval Support, Payment Plan Consultation, Credit Analysis for Financing, Free Appraisal Services, Value Assessments, Trade-In Offers, Routine Maintenance, Tire Replacement, and Minor Repairs.
Can I trade in my vehicle at Pollard Used Cars, and how do customers feel about the trade-in process?
Yes, they offer trade-in appraisals and value assessments. Customers have reported positive experiences, mentioning that the team provides fair trade-in offers and helps streamline the process, making it easier to upgrade to a new vehicle.
Is Pollard Used Cars a good option for first-time buyers, and what do reviewers highlight?
Yes, many reviewers recommend Pollard Used Cars for first-time buyers, emphasizing the supportive staff who guide customers through the buying process. They appreciate the team's willingness to listen to their needs and provide personalized service.
What amenities does Pollard Used Cars offer while I wait for my vehicle?
While waiting for service or parts, customers can enjoy various amenities, including the opportunity to browse new vehicles for sale, enhancing their overall experience at the dealership.
Where is Pollard Used Cars located?
4101 Avenue Q, Lubbock, TX 79412, USA
Location & directions
Lubbock, TexasPollard Used Cars
Used Car Dealer
Address
4101 Avenue Q, Lubbock, TX 79412, USA
Hours
Closed Now
Pollard Used Cars Reviews · 3.8 average
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