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Land Rover Santa Monica

Name: Land Rover Santa Monica
Address: Santa Monica, US
Telephone: +14242914573
Rating: 3.6162

99 reviews

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+14242914573

Open 9:00 AM-8:00 PM now

3020 Santa Monica Blvd, Santa Monica, CA 90404, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

Land Rover Santa Monica, with a history of service in Santa Monica starting in 2006, offers the best models of Land Rover & Range Rover for our community members. Land Rover Santa Monica, the exclusive franchised Land Rover dealer in Santa Monica, is the preferred location for the best and most luxurious Land Rovers. We provide drivers with new and pre-owned certified cars that prioritize you. Our words are meaningless if they do not depict our actions. We love to match all budgets and driving styles to the luxurious, versatile, and comfortable Land Rover of your dreams. Our commitment to excellence extends to our skilled team of professionals.

SUMMARY Reviews Summary

Paul was mentioned the most in good notes. A few customers extol his professionalism, and some go as far as noting that they won't allow their cars to be serviced anywhere else other than his shop. Because he's good at his work, his nature is also friendly and approachable and he's easy to talk to and helpful. Overall, the customers were satisfied with the service they received. Paul said he got to the shop and had his car looked at and fixed by Alfonso. He was happy with the service. A few customers said that his car was prioritized because it had an issue that needed immediate attention. Despite not having an appointment to book his car, the waiting time was short, even though there was no available space in the parking. Some people ended up buying the Velar after Alfonso serviced them, saying that it impressed them. Another positive review noted that the employees were helpful and efficient. A person said that the general manager, Lated in the day, contacted him to get details for repairing his car, and it was fully repaired when he went back to check. It only took two hours to check and repair his car. The complementary test drive they offer after doing different service was also appreciated. People said they would always go for the test drive before buying a car to confirm whether they needed to replace the one they had. It just brought the best experience for them.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

great experience ... (7)

highly recommend ... (7)

very helpful (4)

extremely helpfu ... (4)

best experience (3)

great service (3)

accommodating (3)

great job (2)

great attitude (2)

Cons

rude (7)

horrible (4)

0 stars (3)

expensive (1)

not helpful (1)

very disappointi ... (1)

disappointing (1)

slow (1)

not recommend (1)

poor service (1)