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Used Car Factory

Name: Used Car Factory
Address: Lafayette, US
Telephone: +13372169037
Rating: 4.6337

101 reviews

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+13372169037

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2821 Verot School Rd, Lafayette, LA 70508, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Louisiana

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ABOUT Services Excellence Summary

Welcome to Used Car Factory, Lafayette's used car dealership of choice. Our family-owned and operated business has been serving the Lafayette community for nearly 100 years. We offer a massive selection of certified pre-owned vehicles at great prices — everything from Infiniti G Sedans to Ford F-series pickups and anything in between. Our knowledgeable and friendly team will help you find the perfect car for your lifestyle and budget. Our founder, Shawn Englisbee, has spent over two decades in the automotive industry. Before opening Used Car Factory in 2004, he sold cars, managed finances, and supervised salespeople and finances. His most recent role was as a Director of Finance. After 20 years of diverse roles, he established Used Car Factory to help his neighbors find quality used cars at great prices. Englisbee’s automotive industry expertise and customer care made Used Car Factory a Lafayette-buying experience residents can rely on.

SUMMARY Reviews Summary

Customers have overall positive feedback for the Used Car Factory. Buyers repeatedly mention how Kalon and Chase surpass normal sales and information pros. They are active listeners and share their details, and real industry knowledge, such as Chase's endless resources, and Kalon's personality and ease. The vehicle selection is one reason, but the two salesmen are exceptional. Some say Used Car Factory torpedo competitors, as they are a welcoming atmosphere that focuses on individuality and low-pressure states. One buyer shows how this place changes used car stereotypes, and the team never waste time. They listen to Know What People Want in a Vehicle and give it. Other customers say Used Car Factory is a place to talk to customers, needs, not sales. Customers rate this place highly in reviews. Kalon is the greatest, and Chase is so much more than a car salesman. Dealership-treated people who know and do not care are praised. Thankful customers say they come first, and Used Car Factory is vital for car buyers. A buyer sees that dealerships improve customers, whether it is a new start or a specific vehicle. This is not always the case because this place changes the past. People used the word "great," "recommend," "love" and "revolutionary" in their reviews. The service before and after sales partnership is perfect. Dedicated employees love cars and want to satisfy them. 10/10, two thumbs in the sky, shooting full-rate journal tables and enthusiastic fans. Thanks everyone!

John Doe left a 5 star review

★★★★★

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PROS

recommend (14)

highly recommend ... (9)

great customer s ... (5)

very friendly (4)

great service (3)

very happy (3)

very knowledgeab ... (3)

awesome place (3)

helpful and prof ... (2)

great selection (2)

Cons

horrible (1)

stay away (1)

dishonest (1)

Used Car Factory Reviews: 101. Average Rating: 4.6

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