sohoConcept is listed among the top 10 furniture companies because of its outstanding customer service and commitment to customer happiness as well as its innovative and well-designed product
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sohoConcept is listed among the top 10 furniture companies because of its outstanding customer service and commitment to customer happiness as well as its innovative and well-designed products. The majority of customer reviews, including those about the Manhattan Showroom, where Yulia works, highlight the company's responsiveness and willingness to step outside their comfort zone to help customers. For example, one customer describes how sohoConcept sent them a new cushion for free after they had a problem with their chair. Another review mentions how the company helped sort out the issue with the damaged chair bases quickly. The company is showing off this attitude by not only selling stunning furniture but also by making it clear that they care about the people who buy furniture from them. The rating is also high because sohoConcept pays attention to detail and prioritizes customer happiness, which makes shoppers feel special.
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