Customer serviceKnowledgeable staffFair pricingNo pressure salesTimely serviceBest car for needsQuick and easyTrustworthy dealershipWorked with budgetGreat personalities
About this business
Located in Hampton, Garrett Motors is a top dealer of reliable, affordable cars and trucks in Hampton Roads. Established for over 35 years, we sell thousands of clean cars and trucks. All our vehicles have our backing and service. Our ASE-certified service department is full-time. We offer warranties and financing options. We must be doing something right as we have sold 14,000 cars and trucks. Our cars and trucks are priced different depending on the financing method. The vehicles are priced to be financed through a third party or cash. We offer all types of financing, including in-house financing. Talk to us for more information on our in-house financing. We also accept all credit.
Reviews Summary
Overall, customer evaluations have been positive because of the friendly, experienced, and low-pressure staff, particularly Vinny and Tim. In addition, the place remains to be a reasonably priced and reliable option for purchasing a used car, with long-term car buyers stating their satisfaction about the car's durability after many years. According to the testimonials, customer service at this dealership is excellent, with a strong focus on personalization. Some critical feedback points out that the vehicles may require some repair, but it is anticipated for used automobiles and the dealership officials mention the potential repairs. Based on your reviews, you should know how frequently this problem occurs, but many customers highlight the low pressure sales approach, which is a significant advantage for many car purchasers. Financial performance is another highlight of this industry, with the staff working to give consumers a vehicle, even when their budget is restricted. Do not fail to reach out to this dealership when looking for a pre-owned car to experience sales and financing for the excellent automobile leasing process.
Frequently asked questions
7 questions
What do Garrett Motors Inc clients say about their experience with the team?
Reviewers consistently praise the team's customer service, highlighting their honesty, willingness to work with budgets, and the smooth buying process. Vinny and Tim are frequently mentioned for their professionalism and helpfulness, making customers feel valued and at ease.
Does Garrett Motors Inc offer financing options for used cars?
Yes, Garrett Motors provides various financing options, including in-house financing. They accept all credit types, ensuring that customers can find a plan that fits their needs. This flexibility is appreciated by many clients.
What services does Garrett Motors Inc provide for vehicle maintenance?
Garrett Motors offers a range of vehicle maintenance services including transmission repair, AC/heat repair, and brake services. They also provide diagnostic services such as engine diagnostics, transmission diagnostics, and electrical system diagnostics, ensuring comprehensive care for your vehicle.
Can I get post-sale support from Garrett Motors Inc?
Yes, Garrett Motors offers free post-sale support, warranty claims assistance, and finance consultations. This commitment to customer care ensures that clients have help even after their purchase, enhancing the overall experience.
How long has Garrett Motors Inc been in business?
Garrett Motors has been serving the Hampton Roads area for over 35 years, establishing a reputation for selling reliable and clean used cars. Their extensive experience contributes to their trusted status among customers.
What types of vehicles does Garrett Motors Inc sell?
Garrett Motors specializes in the sale of used cars and trucks, offering a variety of options to meet different customer needs. They also provide warranty plans to ensure customer satisfaction with their purchases.